Getting the size right when you cannot try it on
Webnion · 13 Aug 2026 · 1 min read
Measure the garment you already own rather than yourself — it is the single change that cuts returns most.
Roughly half of clothing returns come down to fit, and most of those are avoidable. The mistake is almost always the same: shoppers measure their body, compare it to a size chart, and forget that the chart describes the garment.
Measure a garment, not a person
Find something in your wardrobe that fits the way you want the new item to fit. Lay it flat and measure it: chest across the widest point, length from the collar seam down, sleeve from the shoulder seam. Compare those three numbers to our product measurements, which are listed flat for exactly this reason.
Fabric decides how much tolerance you have
A woven cotton shirt has no give, so a two-centimetre difference is two centimetres you will feel. Jersey and anything with elastane will stretch to cover a size, which is why the same measurements feel different across materials.
When two sizes are close
Size up for outerwear, because it goes over other layers. Size down for knitwear, which relaxes with wear. For everything else, order the size that matches the garment you measured.
